{"id":760,"date":"2026-08-25T09:25:54","date_gmt":"2026-08-25T09:25:54","guid":{"rendered":"https:\/\/silverheadbeauty.com\/suivi-commande\/"},"modified":"2026-10-01T13:14:37","modified_gmt":"2026-10-01T13:14:37","slug":"suivi-commande","status":"publish","type":"page","link":"https:\/\/silverheadbeauty.com\/en\/suivi-commande\/","title":{"rendered":"Suivre ma commande"},"content":{"rendered":"<p>D\u00e8s l&rsquo;exp\u00e9dition de votre commande, un e-mail de confirmation contenant votre num\u00e9ro de suivi vous est envoy\u00e9 automatiquement.<\/p>\n\t<form class=\"shb-tracking-form\" id=\"shb-tracking-form\" action=\"\">\n\t\t<div class=\"shb-tracking-form__row\">\n\t\t\t<div class=\"shb-tracking-form__field\">\n\t\t\t\t<label for=\"shb_tracking_number\">Num\u00e9ro de suivi<\/label>\n\t\t\t\t<input type=\"text\" id=\"shb_tracking_number\" name=\"tracking_number\" placeholder=\"ex : 1Z999AA10123456784\" required>\n\t\t\t<\/div>\n\t\t\t<div class=\"shb-tracking-form__field\">\n\t\t\t\t<label for=\"shb_tracking_carrier\">Transporteur<\/label>\n\t\t\t\t<select id=\"shb_tracking_carrier\" name=\"carrier\">\n\t\t\t\t\t<option value=\"mondialrelay\">Mondial Relay<\/option>\n\t\t\t\t\t<option value=\"gls\">GLS<\/option>\n\t\t\t\t\t<option value=\"ups\">UPS<\/option>\n\t\t\t\t<\/select>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<button type=\"submit\" class=\"shb-tracking-form__submit\">Suivre mon colis<\/button>\n\t\t<p class=\"shb-tracking-form__note\">Vous serez redirig\u00e9 vers le site du transporteur choisi, avec votre num\u00e9ro de suivi \u00e0 coller dans son formulaire de recherche.<\/p>\n\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\t\n<h2>Suivre mon colis<\/h2>\n<p>Vous pouvez suivre l&rsquo;acheminement de votre colis de deux fa\u00e7ons :<\/p>\n<ul>\n<li>Directement depuis le site du transporteur (Mondial Relay, GLS ou UPS selon l&rsquo;option choisie), avec le num\u00e9ro de suivi re\u00e7u par e-mail.<\/li>\n<li>Depuis votre <a href=\"https:\/\/silverheadbeauty.com\/en\/mon-compte\/\">espace client<\/a>, dans la section \u00ab Mes commandes \u00bb.<\/li>\n<\/ul>\n<h2>Liens de suivi par transporteur<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.mondialrelay.fr\/suivi-de-colis\/\" target=\"_blank\" rel=\"noopener\">Suivre un colis Mondial Relay<\/a><\/li>\n<li><a href=\"https:\/\/gls-group.com\/FR\/fr\/suivi-colis\" target=\"_blank\" rel=\"noopener\">Suivre un colis GLS<\/a><\/li>\n<li><a href=\"https:\/\/www.ups.com\/track\" target=\"_blank\" rel=\"noopener\">Suivre un colis UPS<\/a><\/li>\n<\/ul>\n<h2>Mon colis semble bloqu\u00e9 ou en retard<\/h2>\n<p>V\u00e9rifiez d&rsquo;abord le suivi communiqu\u00e9 par e-mail. Pass\u00e9 le d\u00e9lai indicatif + 5 jours ouvr\u00e9s sans mouvement, contactez notre service client \u00e0 <a href=\"mailto:contact@silverheadbeauty.com\">contact@silverheadbeauty.com<\/a> avec votre num\u00e9ro de commande : nous ferons le n\u00e9cessaire aupr\u00e8s du transporteur.<\/p>","protected":false},"excerpt":{"rendered":"<p>D\u00e8s l&rsquo;exp\u00e9dition de votre commande, un e-mail de confirmation contenant votre num\u00e9ro de suivi vous est envoy\u00e9 automatiquement. Suivre mon colis Vous pouvez suivre l&rsquo;acheminement de votre colis de deux fa\u00e7ons : Directement depuis le site du transporteur (Mondial Relay, GLS ou UPS selon l&rsquo;option choisie), avec le num\u00e9ro de suivi re\u00e7u par e-mail. Depuis [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-760","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Suivez votre colis Silver Head : num\u00e9ro de suivi envoy\u00e9 par e-mail d\u00e8s l&#039;exp\u00e9dition, compatible Mondial Relay, GLS et UPS.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/silverheadbeauty.com\/en\/suivi-commande\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.2.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"-\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Suivi de Colis 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